The document below represents the proper handling of a positive COVID case within the CGU community. Please take a moment to read through it to understand your responsibilities. Please note, this document may be modified based on guidance from public health authorities.


University is notified of positive case

If a community member is part of the testing program (those with approved exemptions who are unvaccinated) and tests positive, the person who tested positive and HR are notified.

Alternatively, if a community member tests positive for COVID through a pharmacy or testing with their own medical provider, they MUST immediately call CGU’s Office of Human Resources at 909-607-7816, or email HR staff will then notify Student Health Services (SHS) for contact tracing.



CGU has the obligation under all current guidance to maintain the privacy of the identity of the person who tests positive. Only HR, area VP, and supervisor will be made aware of the person’s identity (in the case of staff/faculty)—HR and Dean of Students (DOS) Office in the case of students—and this information should never be shared with others. We need to maintain an atmosphere of support and not make anyone feel embarrassed by a positive COVID test.


Contact tracing

The infected community member is asked not to come to campus and is called by a trained contact tracer at SHS. The contact tracer will interview the person in detail about the onset of symptoms (if any), the date of the positive test result, and any interactions that person had with anyone on campus over a specified time period based upon the timing of the symptoms/positive test result. SHS contact tracers will determine if any of the contacts are deemed to be a “close contact” or “exposure.” According to the CDC/LADPH/OSHA, “close contact” is defined as 15 minutes in a 24-hour period in which someone is within 6 feet of another person, regardless of mask-wearing or being inside or outside. However, the CDC makes further qualifications and recommendations for determining exposure: “A number of factors can influence a person’s risk of exposure to COVID-19, including the type, proximity, and duration of their exposure, environmental factors (such as crowding and ventilation), vaccination status, prior COVID-19 infection, and mask use.” (CDC)

Contact tracers are trained to determine the risk of exposure. If you do not hear from a contact tracer, you are determined not to have had sufficient risk of exposure. If you have any concerns about an incident, please contact Human Resources.



(The separation of a confirmed COVID-positive individual from people who are not sick)

The contact tracer will determine the amount of time the COVID-positive individual needs to be in isolation before returning to work or classes and will notify the individual and HR. Once notified, HR will let the supervisor know (in the case of faculty and staff), or the DOS office know, but this information should not be shared with others. The isolation period is ten days from onset of symptoms or day of testing positive if any symptoms have improved, and the fever has been under control for at least 24 hours without taking medication.


Notify close contacts

(“Close contact” is 15 minutes in a 24-hour period in which someone is within 6 feet of another person, regardless of mask-wearing or being inside or outside)

SHS contact tracers will inform all close contacts that they have been exposed to COVID. The following steps are based upon fully vaccinated or unvaccinated status. Those who had limited contact with the infected employee, as defined by current Los Angeles Department of Health guidelines, will NOT be contacted, as risk is deemed too low of being infected. Contacts not determined to be close contacts may choose to get tested for COVID no earlier than three days after exposure, but this is not required, and neither is quarantine.



(When an exposed individual is separated/restricted from others to see if she/he is confirmed infected from test results)

FOR FACULTY/STAFF: If a contact tracer notifies you that you are a close contact (within 6 feet of someone for a cumulative total of 15 minutes or more over a 24-hour period) with someone who has COVID-19, you do not need to quarantine if you have been fully vaccinated unless you have symptoms. However, fully vaccinated people should get tested 5-7 days after exposure, even if they don’t have symptoms. In addition, they should wear a mask indoors in public for ten days following exposure or until their test result is negative to prevent the spread of the disease. Please do not direct questions to SHS; direct any questions to HR and remember to stay calm and treat others with respect.

FOR STUDENTS: Students who are fully vaccinated can continue to come to class and class-related activities. It is recommended that fully vaccinated students get tested 5-7 days after their exposure.

If a contract tracer notifies you that you are a “close contact” with someone who has COVID-19 and you are not fully vaccinated, then you will be instructed by a contact tracer to go into quarantine for ten days. The contact tracer will determine when you can come out of quarantine and notify you and the HR department, who will also notify your supervisor (in the case of faculty or staff) or the DOS Office (in the case of students). A negative COVID test will not allow you to leave quarantine – the entire ten days are required regardless of testing results. However, testing is still recommended 3-5 days after exposure to determine if you have contracted COVID-19, in which case your status will change from quarantine to isolation and contact tracing will need to determine who your close contacts were during your infectious period.


Testing at SHS

Unvaccinated staff, faculty, or students with approved exemptions are on a list to be tested at SHS regularly for screening purposes

Vaccinated staff, faculty, or students cannot have screening testing at SHS; arrange for a test with your primary care physician or at any participating testing location.

In addition, CGU community members with any COVID symptoms cannot test at SHS. If you suspect you’ve been exposed to COVID-19, make an appointment to get tested through your primary care physician/medical provider. SHS testing is for screening purposes only unless you are a student AND SHS is your primary medical provider.


CGU Positive COVID Case Flowchart (PDF)