International Plan

All students are charged a $10 International Student Service (ISS) fee every fall and spring semester. If enrolled in the GeoBlue plan, the cost of the plan is added to the ISS fee.

All students are strongly encouraged to review the GeoBlue Student Member Guide to determine if additional coverage is needed, beyond what is included in the GeoBlue plan. For a detailed list of coverages, and exclusions, view the GeoBlue Student International Health Plan Certificate.

 

Semester	Coverage Period	Waiver Deadline	Cost
Annual	8/1/2024- 7/31/2025	Sept 20, 2024	$1619
Fall Term	8/1/2024- 1/20/2025	Sept 20, 2024	$768
Spring Term Start	1/21/2025- 7/31/2025	Feb 7, 2025	$851
Summer Term Start	5/19/2025- 7/31/2025	Opt-In Only	$324*

*Students who start in the summer are not required to enroll in the summer term only coverage. Coverage will begin immediately in the fall term. Students who enroll in the annual plan will see the charge split between the fall semester and the spring semester. 

Who is exempt from the policy?

Non F/J visa holders are exempt and not required to participate in the GeoBlue International Accident and Sickness Plan. Non F/J visa holders interested in enrolling in the GeoBlue plan should contact healthins@cgu.edu.

All incoming Summer and/or International Scholars Program (ISP) Module 2 international students will not be enrolled in the GeoBlue Accident and Sickness plan until the first fall or spring semester (whichever is first). If summer or module 2 students would like coverage for their current term, please email healthins@cgu.edu with enrollment questions.

Who is eligible for a waiver?

F-1 and J-1 students who reside abroad and/or have comparable insurance are eligible for a waiver. The GeoBlue waiver form is open for international students. The following will count as proof of evidence:

1. If you are residing outside of the United States, visit the I-94 website to download your recent travel history. The I-94 should list your latest departure from the US.
2. If you have US comparable insurance, submit a copy of insurance card/confirmation and summary of benefits/coverage.

How do I enroll in the plan?

F-1 and J-1 students are automatically enrolled at the start of the fall and spring semesters by the university. Students enrolled in the policy will be emailed instructions on how to access their insurance information.

F-1 and J-1 students who return to the U.S. mid-semester will be enrolled in the GeoBlue at a prorated cost. Email healthins@cgu.edu for more information.

F-1 and J-1 students who want to add their dependent(s) to the policy should email healthins@cgu.edu for more information.

How do I waive or cancel the plan?

The GeoBlue waiver form is open for international students. 

F-1 and J-1 students who have an approved change of immigration status (permanent residency, H1-B visa, etc.), or those who want to remove their dependents from the plan have until September 20, 2024 to receive a full refund of the GeoBlue fee. Any requests after this date may be eligible for a prorated refund. Please contact healthins@cgu.edu for more information.

Once enrolled, International students can access their account information, coverages, and plan summary through GeoBlue. After creating an account, students can download their insurance ID cards, locate doctors and hospitals, and much more.

Students can also contact GeoBlueʻs customer service at 1-844-268-2686 or email customerservice@geo-blue.com with questions about the policy, and coverage.

With the GeoBlue mobile app, students have convenient access to the best local doctors, hospitals and resources anywhere in the world.

Features Include:

• Search providers for medical, dental, or mental health care and map them using GPS technology.
• Arrange direct pay for future appointments to secure cashless access to care
• Access issued guarantees of payment to view and share with doctors and hospitals.
• File a claim by entering information or sending a photo of a complete form.
• Find a medication’s availability, generic name, and local brand name.
• Translate medical terms and phrases for many symptoms and situations; use the audio feature to play the translation.
• Display your ID card on a smart phone and email/fax a copy directly to your provider’s office.
• View country or city profiles on crime, terrorism and natural disasters.

Download the app and login using your username and password from geobluestudents.com; or register as a new user through the app using information from your ID card. Questions? Students can also contact GeoBlueʻs customer service at 1-844-268-2686 or email customerservice@geo-blue.com with questions about the policy, and coverage.

7C Health

The Claremont Colleges is offering 7C.Health, a telehealth/online medical and counseling services to all CGU students, to expand and supplement services currently available at the Student Health Services Center. 7C.Health makes it easy for students to get quality medical and mental health care online or from their phone, anytime they need it.

Students now have access to 7C.Health, which provides 24/7 medical and mental telehealth care for all students at no cost! To get started, visit 7C.Health. Register now and use the service when you need it. If you have questions, please contact the Dean of Students at deanof.students@cgu.edu.

GeoBlue Global TeleMD

At GeoBlue, we know your life can be demanding. With so much to juggle, finding the healthcare you need, when you need it, should be easy. In addition to giving you convenient access to a global network of doctors and facilities, we’ve teamed up with Advanced Medical, a Teladoc Health company, to bring you Global TeleMD, a new smartphone app- a no additional cost- that provides confidential access to international doctors by telephone or video call.

With Global TeleMD, you can speak to a doctor at a time that fits your schedule without worrying about school, work, holidays or personal commitments. And because your consultation notes are stored securely on the app, they’re ready to share with your primary doctor.

To get started, download the Global TeleMD app to your phone, create a profile and log in!

 

My SEVIS record is active with CGU, and I have an F-1 or J-1 visa. How do I enroll in GeoBlue?

• You will automatically be enrolled by the university at the beginning of each term. No further action is needed by the student to complete the enrollment process.

I do not have an active SEVIS record with the university. Do I need to enroll in the international plan?

• No. This plan is for students on an F-1 or J-1 visa enrolled in a degree-seeking program, and residing in the U.S.

I am a J-1 exchange student or research scholar. Do I have to enroll in the international plan?

• No. However, there are specific requirements you must meet for health insurance. For more information, review this site: https://j1visa.state.gov/sponsors/how-to-administer-a-program/

I am enrolled in the joint-degree program with CGU and another university. Do I need to enroll in the international plan?

• If your SEVIS record is held by CGU, you will be enrolled in the GeoBlue plan. If eligible, you may apply for a waiver.

I was approved for a change of status (permanent resident, H1-B visa, etc.). Can I cancel my plan and receive a refund?

• Students whose SEVIS record is terminated for approved change of status are eligible for a plan cancellation. Email healthins@cgu.edu immediately to discuss a plan cancellation, and eligibility for a full or prorated refund. Full refunds are only available to students who submit a waiver or cancellation request prior to the waiver deadline.

I would like to add my dependents to the plan. What should I do?

• Students who want to add their dependent(s) to the international plan should email healthins@cgu.edu for more information. Depending on the date of enrollment, students may be eligible for a prorated discount.

I would like to cancel the plan for my dependent. What should I do?

• Students whose dependents are enrolled in the international plan must email healthins@cgu.edu to discuss a plan cancellation, and eligibility for a full or prorated refund. Full refunds are only available to students who submit a waiver or cancellation request prior to the waiver deadline.

I am on leave of absence. Am I required to enroll in the GeoBlue plan? 

• Students on a medical leave of absence (whose SEVIS record is still active) will remain enrolled in the university plan. Students on a leave of absence (non-medical) at the beginning of each term, will not be enrolled in the GeoBlue plan. Email healthins@cgu.edu immediately to discuss a plan cancellation, and eligibility for a full or prorated refund. Full refunds are only available to students who submit a waiver or cancellation request prior to the waiver deadline.

I have private insurance and/or primary health insurance through my sponsor. How can I waive the GeoBlue plan?

• Students who have comparable health insurance are eligible for a waiver. Waiver information will be posted online and emailed no later than September 1.

I will start CGU courses during during module 2. Am I required to enroll in the plan?

• Students who start in module 2 of the semester are not required to enroll in the plan during that term. Annual coverage will begin immediately in the subsequent term.

I will start CGU courses during the summer semester. Am I required to enroll in the plan?

• Students who start in the summer are not required to enroll in the summer term only coverage. Annual coverage will begin immediately in the fall term.

I will start CGU courses during the summer semester, or module 2. How can I enroll in the plan?

• Students who start in the summer term and/or module 2 can opt-in to the international plan. Email healthins@cgu.edu to request enrollment. Your student account will be billed based on the date of enrollment, and may be eligible for a prorated discount.

I graduated and am currently on Optional Practical Training (OPT). Am I eligible to enroll in the plan?

• No. This plan is only offered to current students. Students on OPT or STEM OPT should contact their employer, or contact international providers for private insurance.

How can I access my GeoBlue account?

• International students can access their account information, coverages, and plan summary through GeoBlue. After creating an account, students can download their insurance ID cards, locate doctors and hospitals, and much more.
• Students can also contact GeoBlueʻs customer service at 1-844-268-2686 or email customerservice@geo-blue.com with questions about the policy, and coverage.

How do I get my insurance ID card?

• Login into GeoBlue to print, and/or email your insurance ID card.

How do I find a doctor in my network?

• To find doctors in your area, login to GeoBlue.

I am sick, and do not have a preferred doctor. Where should I go?

• We recommend students contact the 7C Health and/or GeoBlue telehealth plan (telehealth coverage). If you prefer to meet a physician in person, our next recommendation is visiting a local Urgent Care facility. It is only recommended to visit the Emergency Room for emergencies. To find local Physicians, or Urgent Cares, login to GeoBlue.

How do I know what is or is not covered by GeoBlue?

• Students should review the GeoBlue plan brochure (located under Plan Details) and pay special attention to the eligible medical expenses and exclusions sections. Questions about these coverages can only be answered by GeoBlue Customer Service.

I have a pre-existing condition. Does the plan cover this?

• Pre-existing conditions, (whether physical or mental, regardless of the cause of the condition) are covered (unless on the exclusions list) on this plan.

I would like to have a routine physical examination or receive immunizations. Does the plan cover this?

• Yes, this plan covers up to $500 of routine care.

After review, GeoBlueʻs plan is not sufficient for my health needs. What options do I have?

• We recommend students search for additional health insurance by contacting insurance companies for private plans, through Covered California or California’s Medi-Cal.

How can I pay the GeoBlue fee?

• Your student account will be charged at the beginning of every fall and spring semester. Contact the Office of Student Accounts at student.accounts@cgu.edu call 909-607-2613 for more information.

Am I charged to visit a local Urgent Care using the GeoBlue plan?

• Yes. There is a $50 co-pay to be seen at a local Urgent Care. This charge does not include the services, or exams provided during the appointment. Any medical fees paid by the student should be submitted to GeoBlue for a claim reimbursement.

Am I charged to visit the Emergency Room using the GeoBlue plan?

• Yes. There is a $200 deductible for an Emergency Room visit. This means, you will pay $200 and the remaining 80% of the bill for services, exams, etc. are charged to GeoBlue. GeoBlue will only cover eligible medical expenses. Any medical fees paid by the student should be submitted to GeoBlue for a claim reimbursement.

I received a bill for my appointment. Whatʻs next?

• You can submit a claim reimbursement online at GeoBlue. If you have specific questions about the reimbursement process, contact GeoBlueʻs customer service at 1-844-268-2686.