International Plan

All students are charged a $10 International Student Service (ISS) fee every fall and spring semester. For students enrolled in the BCBS Global Solution Plan, the insurance premium is billed separately and in addition to the ISS fee.

All students are strongly encouraged to review the BCBS Global Solutions Student Member Guide to determine if additional coverage is needed, beyond what is included in the BCBS Global Solution plan. For a detailed list of coverage, and exclusions, view the BCBS Global Solution Student International Health Plan Certificate.

 

Semester	Coverage Period	Waiver Deadline	Cost
Fall Term	8/1/2026- 1/18/2027	Sept 11, 2026	$825.93
Spring/Summer Term	1/19/2027- 7/31/2027	Feb 12, 2027	$937.02
Summer Term	5/17/2027- 7/31/2027	May 28, 2027	$367.08

Students who enroll in the fall term will automatically be enrolled for the Spring/Summer Term. 

Students admitted in either Spring/Summer term will be enrolled and charged the cost reflected in the chart above.

Who is exempt from the policy?

Non F/J visa holders are exempt and not required to participate in the BCBS Global Solution Plan. Non F/J visa holders interested in enrolling in the BCBS Global Solution Plan should contact cgu.eligibility@eciservices.com.

Who is eligible for a waiver?

F-1 and J-1 students who reside abroad and/or have comparable insurance are eligible for a waiver. The BCBS Global Solution Waiver is OPEN for international students. The following will count as proof of evidence:

1. If you are residing outside of the United States, visit the I-94 website to download your recent travel history. The I-94 should list your latest departure from the US. You will need to submit your I-94 as proof you are residing outside of the U.S.
2. International Waiver Standards
   Alternate policies must meet all of the following criteria to be considered for a waiver:
   • The plan must be authorized to do business in California and provide coverage under a health insurance policy that has been filed with and approved by the California Department of Insurance.
   • The plan must be employer-sponsored, government-sponsored, or another recognized health plan that provides comparable comprehensive coverage.
   • The plan must include routine preventive care benefits with coverage of $500 or more.
   • The plan must provide coverage for both emergency and non-emergency medical care in California, including access to physicians, hospitals, urgent care, laboratory services, diagnostic services, and outpatient treatment.
   • The plan must include inpatient and outpatient mental health and drug/alcohol treatment benefits with combined coverage of $10,000 or more.
   • The plan must include prescription drug benefits with coverage of $1,000 or more. Prescription discount plans do not meet this requirement.
   • The plan must include maternity care benefits with coverage of $100,000 or more.
   • The plan must cover pre-existing conditions with no waiting period and provide maximum benefits of $100,000 or more.
   • The plan must provide a combined benefit of $100,000 for medical evacuation and repatriation.
   • The plan must have a base of operations in the United States or a U.S.-based claims payer.
   • The plan documents must be written in English, all currency amounts must be converted to U.S. dollars, and the insurance company must have a U.S.-based contact telephone number.
3. F-1/J-1 students are required to have medical evacuation and repatriation of remains coverage along with proof of health insurance. BCBS Global Solutions Plan has the required coverage amount for both medical evacuation and repatriation of remains.
4. If you have alternative health insurance and want to waive the Global Solutions Plan, you must show proof medical evacuation (minimum of $50,000) and repatriation of remains (minimum of $25,000).  You can purchase the Medical Evacuation and Repatriation insurance through American College Student Association (ACSA) by CLICKING HERE. If you have any questions regarding the Medical Evacuation and Repatriation insurance, please call ACSA directly at 855-289-2618. After you enroll, you will receive proof of enrollment directly from ACSA.

If you are having trouble with the waiver form, please contact cgu.waive@eciservices.com.

How do I enroll in the plan?

F-1 and J-1 students are automatically enrolled at the start of the fall and spring semesters by the university. Students enrolled in the policy will be emailed instructions on how to access their insurance information.

Students currently enrolled in BCBS Global Solutions (formerly GeoBlue) interested in continuing their coverage without any disruption, are encourage to manually enroll into BCBS Global Solution Plan. You can enroll here.

F-1 and J-1 students who return to the U.S. mid-semester will be enrolled in the BCBS Global Solution at a prorated cost. Email cgu.eligibility@eciservices.com for more information.

F-1 and J-1 students who want to add their dependent(s) to the policy should email healthins@cgu.edu for more information.

How do I waive or cancel the plan?

The BCBS Global Solution Waiver Form is OPEN for international students. 

F-1 and J-1 students who have an approved change of immigration status (permanent residency, H1-B visa, etc.), or those who want to remove their dependents from the plan have until September 11, 2026 to receive a full refund of the BCBS Global Solution enrollment fee. Any requests after this date may be eligible for a prorated refund. Please contact cgu.eligibility@eciservices.com for more information.

Once enrolled, International students can access their account information, coverage, and plan summary through BCBS Global Solutions. After creating an account, students can download their insurance ID cards, locate doctors and hospitals, and much more.

Students can also contact Global Solutionsʻ customer service at 1-855-682-7965 or email customerservice@bcbsglobalsolutions.com with questions about the policy, and coverage.

With the Global Solutions mobile app, students have convenient access to the best local doctors, hospitals and resources anywhere in the world.

Features Include:

• Search providers for medical, dental, or mental health care and map them using GPS technology.
• Arrange direct pay for future appointments to secure cashless access to care
• Access issued guarantees of payment to view and share with doctors and hospitals.
• File a claim by entering information or sending a photo of a complete form.
• Find a medication’s availability, generic name, and local brand name.
• Translate medical terms and phrases for many symptoms and situations; use the audio feature to play the translation.
• Display your ID card on a smart phone and email/fax a copy directly to your provider’s office.
• View country or city profiles on crime, terrorism and natural disasters.

Download the app and login using your username and password from https://members.bcbsglobalsolutions.com/login; or register as a new user through the app using information from your ID card. For information on how to access the mobile app view the Global Solutions Mobile App Flier.

Questions? Students can also contact BCBS Global Solution’s customer service at 1-855-686-7705 or email customerservice@bcbsglobalsolutions.com with questions about the policy, and coverage.

7C Health

The Claremont Colleges is offering 7C.Health, a telehealth/online medical and counseling services to all CGU students, to expand and supplement services currently available at the Student Health Services Center. 7C.Health makes it easy for students to get quality medical and mental health care online or from their phone, anytime they need it.

Students now have access to 7C.Health, which provides 24/7 medical and mental telehealth care for all students at no cost! To get started, visit 7C.Health. Register now and use the service when you need it. If you have questions, please contact the Dean of Students at deanof.students@cgu.edu.

Global Solutions Global TeleMD

At Global Solutions, we know your life can be demanding. With so much to juggle, finding the healthcare you need, when you need it, should be easy. In addition to giving you convenient access to a global network of doctors and facilities, we’ve teamed up with Advanced Medical, a Teladoc Health company, to bring you Global TeleMD, a new smartphone app- a no additional cost- that provides confidential access to international doctors by telephone or video call.

With Global TeleMD, you can speak to a doctor at a time that fits your schedule without worrying about school, work, holidays or personal commitments. And because your consultation notes are stored securely on the app, they’re ready to share with your primary doctor.

To get started, download the Global TeleMD app to your phone, create a profile and log in!

 

My SEVIS record is active with CGU, and I have an F-1 or J-1 visa. How do I enroll in Global Solutions?

• Students can enroll in BCBS Global Solutions (formerly GeoBlue) here.
• If students do not waive out of Global Solutions by September 11, 2026, they will automatically be enrolled by the university at the beginning of each term.

I do not have an active SEVIS record with the university. Do I need to enroll in the international plan?

• No. This plan is for students on an F-1 or J-1 visa enrolled in a degree-seeking program, and residing in the U.S. However, all degree-seeking students attending classes on the CGU campus must have proof of health insurance.

I am a J-1 exchange student or research scholar. Do I have to enroll in the international plan?

• No. However, there are specific requirements you must meet for health insurance. For more information, review this site: https://j1visa.state.gov/sponsors/how-to-administer-a-program/

I am enrolled in the joint-degree program with CGU and another university. Do I need to enroll in the international plan?

• If your SEVIS record is held by CGU, you will be enrolled in the Global Solutions plan. If eligible, you may apply for a waiver.

I was approved for a change of status (permanent resident, H1-B visa, etc.). Can I cancel my plan and receive a refund?

• Students whose SEVIS record is terminated for approved change of status are eligible for a plan cancellation. Email cgu.eligibility@eciservices.com immediately to discuss a plan cancellation, and eligibility for a full or prorated refund. Full refunds are only available to students who submit a waiver or cancellation request prior to the waiver deadline.

I would like to add my dependents to the plan. What should I do?

• Students who want to add their dependent(s) to the international plan should email cgu.eligibility@eciservices.com for more information. Depending on the date of enrollment, students may be eligible for a prorated discount.

I would like to cancel the plan for my dependent. What should I do?

• Students whose dependents are enrolled in the international plan must email cgu.eligibility@eciservices.com to discuss a plan cancellation, and eligibility for a full or prorated refund. Full refunds are only available to students who submit a waiver or cancellation request prior to the waiver deadline.

I am on leave of absence. Am I required to enroll in the Global Solutions plan? 

• Students on a medical leave of absence (whose SEVIS record is still active) will remain enrolled in the university plan. Students on a leave of absence (non-medical) at the beginning of each term, can request to have their Global Solutions plan terminated. Email cgu.eligibility@eciservices.com immediately to discuss a plan cancellation, and eligibility for a full or prorated refund. Full refunds are only available to students who submit a waiver or cancellation request prior to the waiver deadline.

I have private insurance and/or primary health insurance through my sponsor. How can I waive the Global Solutions plan?

• Students who have comparable health insurance are eligible for a waiver. The waiver portal is now OPEN. To waive out of Global Solutions, please click here. The waiver period closes on September 11, 2026.

I will start CGU courses during during module 2. Am I required to enroll in the plan?

• Yes. All active F-1/J-1 students must be enrolled in a health plan at all times. Email cgu.eligibility@eciservices.com to enroll. Depending on the date of enrollment, students may be eligible for a prorated discount.

I will start CGU courses during the summer semester. Am I required to enroll in the plan?

• All active F-1/J-1 students must be enrolled in Global Solutions or enrolled in another comparable plan, including the summer semester. To enroll please click here.
• Students admitted in the Summer term will be enrolled and charged the cost reflected in the chart above.

I will start CGU courses during the summer semester, or module 2. How can I enroll in the plan?

• Students who start in the summer term and/or module 2 can opt-in to the international plan. To enroll please click here. Or you can email cgu.eligibility@eciservices.com to request enrollment. Your student account will be billed based on the date of enrollment, and may be eligible for a prorated discount.

I graduated and am currently on Optional Practical Training (OPT). Am I eligible to enroll in the plan?

• No. This plan is only offered to current students. Students on OPT or STEM OPT should contact their employer, or contact international providers for private insurance.

How can I access my Global Solutions account?

• International students can access their account information, coverage, and plan summary through Global Solutions Member Page. After creating an account, students can download their insurance ID cards, locate doctors and hospitals, and much more.
• Students can also contact Global Solutions customer service at 1-855-682-7965 or email customerservice@bcbsglobalsolutions.com with questions about the policy, and coverage.

How do I get my insurance ID card?

• Login into Global Solutions to print, and/or email your insurance ID card.

How do I find a doctor in my network?

• To find doctors in your area, login to Global Solutions.

I am sick, and do not have a preferred doctor. Where should I go?

• We recommend students contact the 7C Health and/or Global Solutions telehealth plan (telehealth coverage). If you prefer to meet a physician in person, our next recommendation is visiting a local Urgent Care facility. It is only recommended to visit the Emergency Room for emergencies. To find local Physicians, or Urgent Cares, login to Global Solutions.

How do I know what is or is not covered by Global Solutions?

• Students should review the Global Solutions Plan Details (located under Plan Details) and pay special attention to the eligible medical expenses and exclusions sections. Questions about these coverage can only be answered by GeoBlue Customer Service.

I have a pre-existing condition. Does the plan cover this?

• Pre-existing conditions, (whether physical or mental, regardless of the cause of the condition) are covered (unless on the exclusions list) on this plan.

I would like to have a routine physical examination or receive immunizations. Does the plan cover this?

• Yes, this plan covers up to $500 of routine care.

After review, Global Solution’ plan is not sufficient for my health needs. What options do I have?

• We recommend students search for additional health insurance by contacting insurance companies for private plans, through Covered California or California’s Medi-Cal.

How can I pay the Global Solutions fee?

• Your student account will be charged at the beginning of every fall and spring semester. Contact the Office of Student Accounts at student.accounts@cgu.edu call 909-607-2613 for more information.

Am I charged to visit a local Urgent Care using the Global Solutions’ plan?

• Yes. There is a $50 co-pay to be seen at a local Urgent Care. This charge does not include the services, or exams provided during the appointment. Any medical fees paid by the student should be submitted to Global Solutions for a claim reimbursement.

Am I charged to visit the Emergency Room using the Global Solutions plan?

• Yes. There is a $200 deductible for an Emergency Room visit. This means, you will pay $200 and the remaining 80% of the bill for services, exams, etc. are charged to Global Solutions. Global Solutions will only cover eligible medical expenses. Any medical fees paid by the student should be submitted to Global Solutions for a claim reimbursement.

I received a bill for my appointment. Whatʻs next?

• You can submit a claim reimbursement online at Global Solutions. For more information on how to submit an e-claim, see Global Solutions E-Claim Flier. If you have specific questions about the reimbursement process, contact Global Solutionsʻ customer service at 1-855-682-7965.