Refunds are processed for accounts that have an actual (posted transaction) credit. We are unable to issue refund advances to students who have an account that reflects an anticipated payment (e.g., company reimbursement, fellowships, loans, etc.).
Refunds take approximately 10 business days to process from the time a credit is generated on your account. Please sign up for direct deposit in your student portal to help expedite your refund. Ensure the information you are entering is accurate to prevent any delays in your refund.
- Refunds are calculated based on the date a completed Change in Registration Form is entered by the student’s academic department.
- Fees (such as student services and technology fees) are nonrefundable beyond the corresponding 100% refund deadline.
- In cases where a third party paid an account on behalf of a student, the refund will be made to the third party. However, if the third party provides written authorization to the Student Accounts Office allowing the excess funds to be paid to the student, the refund will be disbursed after the last day to add/drop classes.
- Loan Refunds – Financial aid refunds will only be disbursed once all academic charges have been paid. Federal loan disbursements will be credited to your student account approximately 10 days before each semester begins.
- Special circumstance for academic stipends – Stipends posted on or before the tuition and fees due date for the respective term are refundable in full. After the tuition and fees due date for the respective term, any stipend funds posted are first withheld to offset any past due balance. Any actual credits generated thereafter are then refundable. A stipend awardee seeking continued full refund of stipend funds after the tuition and fees due date for a respective term in spite of a due balance should either enroll in the respective term’s installment payment plan as available, or contact the Office of Student Accounts with supportive documentation and/or information as to how their balance due is expected to be addressed.
- In certain cases, federal refund requirements may supersede the institutional refund policy. The Federal Government’s Return to Title IV Refund Policy require CGU to determine how much federal financial aid the student has earned at the time of withdrawal on or before the 60 percent point of an enrollment period. The calculated amount of federal financial aid the student did not earn will be returned to the appropriate federal aid program. After the 60 percent point in the period of enrollment, no refund is applicable. Since the federal refund policy may not correspond to the institutional policy, students should visit the Financial Aid Office before initiating the withdrawal process.
RIGHT TO CANCEL I understand that, if I have paid tuition and fees but do not plan to enroll in classes for a semester or module, I must cancel my registration through a registration (Add/Drop) form to receive a refund, and that the semester or module to be cancelled and reason for cancellation must be included. I understand that pursuant to California Educational Code § 94909, I have the right to cancel this enrollment agreement and obtain a refund of charges paid through attendance at the first class session or the seventh day after enrollment (whichever is later) as long as a Registration (Add/Drop) Form cancelling enrollment is received in the Registrar’s Office no later than the seventh day after enrollment. I understand that I will receive a full refund of charges paid to Claremont Graduate University except for the nonrefundable tuition deposit. If I cancel registration, I further understand that I will lose any medical insurance coverage and benefits if I purchased it through Claremont Graduate University.