The Office of Information Technology at Claremont Graduate University provides strategic technology solutions in order to support CGU’s mission of preparing a diverse group of outstanding individuals to assume leadership roles in the worldwide community through research, teaching, and practice in selected fields.
The chart below shows the full suite of technology solutions that OIT provides. Please click on any service that is in blue to see more information.
| SERVICE | DESCRIPTION | USER GROUP |
| Help Desk | OIT provides 24×7 assistance for technology related issues. | Students, Faculty Staff |
| OIT provides the Microsoft Exchange email system for faculty, staff and students to support academic and personal communication requirements. The standard format for a CGU email address is “first.last@cgu.edu”. | Students, Faculty, Staff | |
| Alumni Email | All CGU alumni who graduated in or after 2016 retain access to their cgu.edu email addresses after graduation, making it easy to stay connected with faculty, staff, and fellow alumni and enhance your networking opportunities. While we are unfortunately unable to offer the full Microsoft Office license for all alumni, you can still access your CGU email on Outlook on the Web.
If you graduated prior to 2016 and you would like access to your alumni.cgu.edu account, please contact alumni@cgu.edu or call 909-607-9226. |
Alumni |
| Wireless Connectivity | OIT provides wireless networking for those who wish to use their laptops while on campus. Note: If you are having problems connecting to the wireless network in the Library, please contact the Library staff for assistance. | Students, Faculty, Staff |
| Office 365 and Sharepoint | This gateway allows students, staff and faculty collaborate and communicate data and documents through online communities, email and other web-based tools through Microsoft’s environment | Students |
| Computer Labs | OIT maintains several computer labs for students, faculty, and staff. | Students, Faculty Staff |
| Collaborative Technology Rooms | These ACB rooms provide space for group work that requires the use of technology. Students who wish to reserve a room should contact the Student Lab Attendant in ACB 118. Faculty and Staff can reserve rooms by emailing cgu.learning@cgu.edu. | Students, Faculty Staff |
| Digital Learning Lab (DLL) | The DLL is a collaboration between the Student Success Center and the Office of Information Technology that offers learning opportunities to help you understand and master technology tools that will support the work you do and develop your academic and professional knowledge and skills. Similar to the Writing Center, the DLL offers workshops and one to one consulting appointments. | Students, Faculty Staff |
| Canvas | Canvas is CGU’s learning management system. It provides web space for faculty to distribute class resources, conduct online class activities, and facilitate collaboration. | Students, Faculty Staff |
| Smart Classrooms | All CGU classrooms are equipped with instructional technology to support faculty’s teaching and learning activities. | Faculty Staff |
| Equipment Check Out | OIT provides some mobile equipment for faculty, staff and students to check out. Such equipment includes laptops, projectors and video adapters. Please email av@cgu.edu for more information, reservations, and availability. | Faculty, Staff, students |
| Technology Purchases | For any CGU technology purchase, please contact OIT first. OIT can guide you with choosing the correct technology for your needs, make sure that the technology will work with the rest of the technology at CGU, and use our purchasing power to get the best discount available. Please review the CGU Technology Purchasing Policy and contact OIT at helpdesk@cgu.edu for more information. | Faculty, Staff |
| Email Distribution Lists | OIT can create email distribution lists to support the communication needs of faculty, staff and student organizations. | Faculty, Staff, and student groups |
| Customized professional development offerings | OIT provides assistance with the design, creation, and delivery of professional development offerings with specific goals and objectives for small groups and departments. Please email cgu.learning@cgu.edu for more information. | Faculty, Staff |
| Online course design consultations | One-on-one meetings are available through OIT to review strategies, best practices, and recommendations for online course design. Please email cgu.learning@cgu.edu for more information. | Faculty |
| PeopleSoft | This gateway allows students to maintain their contact information, register for classes, view unofficial transcripts, and pay tuition bills, and staff and faculty to view student activity relevant to their respective work roles | Students, Faculty, Staff |
| Workday | This gateway allows employees of the university (full time and and part time staff and faculty, student workers, and contractors) to maintain their contact information, update their benefits, enter paid time off, and managers to manage their employee activity | Students, Faculty, Staff |
| Telephone Services | CGU works with the Claremont University Consortium (TCC) Telephone Office to provide phone services to CGU’s constituents using Microsoft Teams for both hardware and software-based phones. Please email the help desk for requesting phones or phone assistance. | Faculty, Staff |