Help Desk

After-hours Canvas & Zoom Support


Chat with Canvas Support


Chat with Canvas Support


Canvas Direct Support Hotline


CGU Faculty and Staff Directory


Useful Links

ATTENTION: To learn more about the Coronavirus Update visit Student Health Services

Emergency page

Center for Disease Control and Prevention site about Coronavirus Disease 2019 (COVID-19)



Below is the schedule of upcoming workshops by OIT related to quickly starting your on ground class online:

  • Essentials for Teaching Online
    • March 12, 10am or 2pm, ACB 126
    • March 13, 3pm, ACB 126
    • March 16, 10am or 2pm, McManus 35
    • March 17, 10am or 2pm, McManus 35
    • March 18, 10am or 2pm, McManus 35
    • March 19, 10am or 2pm, McManus 35
    • March 20, 10am or 2pm, McManus 35
  • More Canvas features/tools
    • coming soon
  • Cool Zoom features
    • coming soon

RSVP for any of these workshops by sending an email to

You may also schedule ad hoc training by contacting:

Help Desk

Guidance For Faculty On Measures To Preserve Academic Continuity

This page is intended for Faculty and other Teaching staff of CGU. Staff and Students have dedicated pages for their roles. Please click the following links to be redirected to the page that is most helpful for you:

This page is a resource guide to address the challenges and possible solutions for continuing work if coming to the office on campus is not possible. As epidemic outbreaks, natural disasters, or other unexpected events can disrupt scheduled courses, the tools and strategies described here can minimize the effects of those unexpected situations.

Best practices for teaching remotely include live or synchronous classes, where you meet and communicate remotely through email, chat, video conference, and other options. You could also conduct self-directed work through recordings, video or audio media, PDFs, quizzes and other assessments or other possibilities.

Getting Your Course Online:  This course site in Canvas has resources and links to training videos, as well as a space to ask questions.  This Canvas site also has department and program based groups so that you can connect with, share, and collaborate with faculty in your program.  To be added to this Canvas course site, please email

Two important measures you can take to prepare yourself involve becoming familiar with the use of two key technologies: