If you have setup the self-reset functionality previously, please click on https://myaccount.microsoft.com/ and click “Can’t access your account” and follow the steps to reset your password.

If you have forgotten your password or your password has already expired please, and the “Can’t access your account” function does not work, please contact Help Desk by Chat (use red Chat button in lower right of window) or by phone at (909) 621-8174 and they will assist you with resetting your password and making your account more secure.