An official transcript is the official academic record at CGU, not a diploma or certificate. The diploma/certificate is a ceremonial indication of a student’s satisfactory completion of academic requirements. The CGU Registrar’s Office is responsible for the preparation of diplomas distributed by the university.


CGU has contracted with Parchment for the printing and distribution of hardcopy and electronic diplomas/certificates. Diplomas/Certificates are distributed to students who have been conferred a degree by the Board of Trustees (for academic degrees) or who are confirmed to have completed all certificate requirements (for non-academic and continuing education certificates), and who do not have outstanding financial obligations to the university.


Diplomas/Certificates are printed and mailed 6-8 weeks after the degree/certificate conferral date (the last day of the semester where a degree is earned).


Diplomas/Certificates are sent to the mailing address listed in your PeopleSoft record. Once a diploma has been issued to you by the Registrar’s Office through Parchment, you will receive an email (to your CGU email account) requesting that you verify the address to which the printed copy of your diploma should be mailed. The default address that will be used is the Mailing Address in your Peoplesoft record. Graduates will have 72 hours to update their address; after this time, the diploma/certificate will be mailed to the address on file.

Ensure your mailing address is correct before diplomas/certificates are mailed; incorrect mailing addresses may significantly delay receipt of your diploma or certificate and/or require you request and pay for a replacement diploma/certificate if the original is not received due to an incorrect mailing address. Diplomas/certificates are sent through the U.S. Postal Service.

Content and Size


CGU diplomas contain the student’s legal/primary name, including first, middle, last, and any suffix, as they appear in their CGU record. Students should confirm their legal/primary name is correct in their CGU PeopleSoft portal before graduation. See Profile tile > Personal Details > Primary Name.

If your name contains diacritic marks, special characters, or if you prefer not to have your middle name/initial and/or suffix included on your diploma, contact the Registrar’s Office at


Diplomas contain a student’s degree name (e.g., Master of Arts in Psychology), the date of degree conferral, the university seal, signatures of the CGU president and chair of the Board of Trustees, and commemorative remarks. Concentration names do not appear on the diploma.

Diplomas for degrees that are jointly offered with other institutions (San Diego State University, CSU Long Beach, etc.) display both institution names, and contain different signatures and wording than diplomas earned solely through CGU.


Certificates: 11 inches x 8.5 inches, landscape format

Doctoral and Master’s diplomas: 14 inches x 11 inches, landscape format


Returned, Missing, Damaged, or Incorrect Diplomas/Certificates


If your diploma is returned by the mail service to the Registrar’s Office due to an incorrect or outdated mailing address, the Registrar’s Office will notify you through your CGU email address. To have your diploma re-mailed to a different address, you will be required to update your mailing address by logging into your PeopleSoft record. Payment of a $10 mailing fee will also be required before the Registrar’s Office will re-mail the package to a different address.



If you do not receive your diploma within 4 months of the date of your graduation/degree conferral and your mailing address is correct in PeopleSoft, notify the Registrar’s Office immediately by email ( If the Registrar’s Office receives notification after 4 months has passed from your degree conferral date, then you must request and pay for a replacement diploma.

As a reminder, diplomas are not sent to students with outstanding financial obligations. Be sure to check your PeopleSoft record to ensure you do not have a hold on your account from the Student Accounts Office. To resolve any outstanding tuition or fees, contact Student Accounts and then let the Registrar’s Office know when your financial hold has been cleared.


If you receive a diploma that has been damaged in transit, please email a photo of the damaged area of the diploma and envelope to to request a duplicate.

Incorrect Names

All changes or corrections to a student’s legal/primary name as listed in their Peoplesoft portal or requests for special characters must be completed prior to the last day of the term in which a student intends to graduate. Otherwise, a student must request and pay for a replacement diploma if a student wants their diploma with an updated primary/legal name. (see below for how to order a replacement diploma).

Replacement Diplomas/Certificates

Replacement diplomas/certificates are available to graduates whose original diplomas were lost, damaged, or destroyed or who would like a second copy for their own use. They may also be ordered when the graduate’s legal name changes due to marriage, divorce, court order, or other official process (see the Changing your Personal Information section).

Replacement diplomas or certificates may be ordered through Parchment.
*Claremont Graduate University has partnered with Parchment to order and send your transcript and other credentials securely. The link above will open a new browser and you will be required to create an account with Parchment.

  • $45 – Printed Diploma/Certificate Replacement Fee
  • $20 – Electronic Diploma/Certificate Replacement Fee
  • $30 – Expedited Delivery Fee to a domestic US address (sent via Fed Ex)
  • $60 – Delivery Fee required for diplomas sent to an international destination (sent via Fed Ex)