Guidance For Faculty On Measures To Preserve Academic Continuity
This page is intended for Faculty and other Teaching staff of CGU. Staff and Students have dedicated pages for their roles. Please click the following links to be redirected to the page that is most helpful for you:
- Online Teaching Tools at CGU
- Teaching in a Concurrent Course (Mixed Participation) Classroom
- Operational Continuity (Staff)
- Learning and Research Continuity (Students)
- Book an Online Teaching and Learning Support Appointment with OIT (Faculty)
This page is a resource guide to address the challenges and possible solutions for continuing work if coming to the office on campus is not possible. As epidemic outbreaks, natural disasters, or other unexpected events can disrupt scheduled courses, the tools and strategies described here can minimize the effects of those unexpected situations.
Best practices for teaching remotely include live or synchronous classes, where you meet and communicate remotely through email, chat, video conference, and other options. You could also conduct self-directed work through recordings, video or audio media, PDFs, quizzes and other assessments or other possibilities.
Online Faculty Resource Center (OFRC): This Canvas site for CGU faculty and TAs contains resources and links for online teaching, including self-serve materials, live and recorded training sessions, and collaboration space. To be added to this Canvas course site, please email cgu.learning@cgu.edu.
Two important measures you can take to prepare yourself involve becoming familiar with the use of two key technologies:
- Canvas – The Learning Management System (LMS)
- Zoom – Online Collaboration and Video Conferencing Tool
Please remember, protecting data, especially student data, is paramount to what we do as University Employees. This can be be particularly easy to forget in a remote environment. Please take a moment to review CGU’s FERPA statement
- What is my CGU username?
- your CGU username for the Microsoft login page is usually your email address, meaning your first name + your last name @cgu.edu. Example: Ricardo Noriega with would be “ricardo.noriega@cgu.edu“
- your CGU username to log into TCCS Services (the purple page) is usually your Last name + your first Initial the last 4 digits of your CGU ID numer. Example: Ricardo Noriega with CGU ID of 123456 would be “noriegar3456“
- some legacy CGU username are usually your Last name + your first Initial(s). Example: Ricardo Noriega would be “noriegari“
- I can log in, but how do I reset/change my password?
- How do I check my CGU email?
Use cases for Canvas include:
- How to log into Canvas
- How to publish your Course
- How to check your Course roster
- Uploading and publishing your Syllabi
- Sharing content
- Creating Assignments
- Collecting Assignment submissions
- Student collaboration
- Quizzes and other assessments
- Communicating with Students
- Canvas Cheat Sheet for Instructors
- Protect Student Data: Be mindful of FERPA and Canvas
You are welcome to book a Canvas support appointment with OIT for an overall orientation or online instructional design support.
Use cases for Zoom include:
- How to log into Zoom
- How to install Zoom
- How to update Zoom
- First time using Zoom App
- Scheduling live meetings with your classes
- Taking attendance
- Distributing polls
- Sharing content with students
- Breakout Rooms (Student in-class collaboration)
- Recording or Pre-recording lectures
- Recording to the cloud (recommended for Faculty and Staff)
- Recording locally (recommened for students)
- Enabling live transcription/Closed Captioning (recommended for faculty accommodating student needs)
- Muting participants
- Have students raise their hands
- Chatting in Canvas Webinars
- Zoom on your mobile device (Android or iOS)
- Protect Student Data: Be mindful of FERPA and Zoom
- Tips for the best online live class experience
- Setting yourself up for success
- Use Headphones instead of speakers, to mitigate feedback and get the best hearing experience possible
- Setup in a place with little business in the background of the webcam
- Setup your computer as close to your Internet Router as possible
- Connect with an Ethernet cable if possible
- Make sure other high bandwidth use is mitigated, e.g. other individuals streaming video, gaming, nonessential devices using the internet are turned off
- Close any programs you are not using for the Zoom meeting
- Troubleshooting Zoom
- If your Audio or Video start to get choppy, turn off your video, and ask others to turn off their’s
- If your audio is still unreliable, join the Zoom meeting by phone (you can stay online for the screen sharing functionality)
- Managing the virtual classroom
- Managing the classroom is important in person or online. Teaching online requires a bit more vigilance
- Take your time – leave time to allow students to respond, ask them intentional questions to intentionally check in and ensure they are following along
- Keep an eye on the chat to ensure they are not messaging you privately or asking questions of the group
- Ask another student to help you monitor what is happening in the virtual classroom
- Managing the classroom is important in person or online. Teaching online requires a bit more vigilance
- Setting yourself up for success
Please contact OIT Helpdesk to inquire about a Zoom premium license. You are welcome to book a Zoom support appointment with OIT for an overall orientation or additional support.
Click here to log into Office 365 and access useful tools like your email and Teams
More training resources for any of these products and more can been found on the Office 365 Training Site provided by Microsoft, including simple, easy to follow guides and videos curated by application.
- OneDrive / Word / Excel / PowerPoint
- Outlook Email
- How to access your email online
- How to connect your device to your email
- Microsoft Teams – a very useful chat, document sharing and meeting tool for communicating and collaborating with your immediate team or other teams you work with at CGU – to be used in place of Skype for Business
- Microsoft Teams Live Events – built utilizing Teams, Outlook and other O365 tools, Teams Live Events provide large audience meeting solutions similar to Zoom for CGU’s constituents
You are welcome to book a Microsoft Teams and Stream support appointment with OIT for an overall orientation or additional support.
- Minimum System Requirements to work remotely
- A computer (Desktop or Laptop) with recent Operating System (Windows 10, 8.1, 8, Mac OSX 10.13 or higher)
- A modern web browser (prefably Google Chrome or Mozila Firefox)
- A stable internet connection (wired or wireless)
- A webcam and headphones
- Your CGU username and password for access to service (Canvas, Zoom, Office365)
- Minimum System Requirements for Zoom
- Minimum System Requirements for Canvas
- Essentials for Teaching Online
- By appointment – please email cgu.learning@cgu.edu to schedule a workshop for you
- More Canvas features/tools
- Mondays and Thursdays at 10am
- Tuesdays and Wednesdays at 2pm
- Learn about Assignments, Quizzes, Discussions, Modules and more
- You will receive instructions on how to join this online workshop when you RSVP
- Cool Zoom features
- Mondays and Thursdays at 2pm
- Tuesdays and Wednesdays at 10am
- Learn about custom settings, breakout rooms, polls, and more
- You will receive instructions on how to join this online workshop when you RSVP
RSVP for any of these workshops by sending an email to cgu.learning@cgu.edu
You may also schedule ad hoc training by contacting:
Help Desk
909-607-1874
helpdesk@cgu.edu
You may also book training sessions in Canvas, MS Teams, MS Stream, Zoom, and other online teaching/learning support through OIT’s CGU Online Teaching and Learning Support booking system.
Forwarding to another Number
- Press the button under either “CFwdALL” (older models) or “Forward all” (newer models).
- You will hear a confirmation beep and be asked to “Enter number”.
- Dial the number to which you want to forward all your calls.
- Dial the number exactly as if you were placing a call to that number.
- For off-campus numbers this includes dialing 9, then 1, then area code and phone number. For example, to forward to 909-555-1234, enter 919095551234.
- The phone display will show “Forwarded to ############”.
- Dial the number exactly as if you were placing a call to that number.
Forwarding to Voicemail
- Press the button under either “CFwdALL” (older models) or “Forward all” (newer models).
- You will hear a confirmation beep and be asked to “Enter number”.
- Press the “messages” button on your phone or enter the voicemail number, 18555.
- The phone display will show “Forwarded to Voicemail” or “Forwarded to 18555”.
To Disable Forwarding
- Press the button under either “CFwdALL” (older models) or “Forward off” (newer models).
If you are off-campus (no access to campus phone)
- send an email to tccit@claremont.edu and provide the campus phone number/extension and the telephone number to forward campus phone to.
If you are off-campus (no access to campus phone)
- send an email to tccit@claremont.edu and provide the campus phone number/extension and the telephone number to forward campus phone to.